Design Strategist & UX Product Designer

About Me

Marcio Steffen I User Experience Designer

Bio

I believe the best way to predict the future is to create it. And so, that’s how I work. That’s how I’ve been working for the past 20 years.

I’m a multi-skilled designer. Art direction. User Experience. Customer Experience. User Interface. Interaction Design. Prototyping, and Workflows.

And also a multi-experienced designer. I’ve been managing and tutoring teams all across Brazil, several Latin American countries, Lebanon, Germany, Belarus, and Silicon Valley, where I spent four great years building up a start-up from scratch.

Artificial Intelligence. Augmented Reality. Virtual Reality. Mist Reality. You name it. We create it.

Which future will we build today? 

Experience

Oracle
São Paulo – Brazil
Dec 2017 – Current
Head of User Experience Design /NEXT Innovation Center for Latin America

Leading the development and co-creation of the first digital design team for Latin America. Building and instrumentalizing the design process for business transformation experiences, especially for large executive projects in LAD, creating all the design processes involving customer journeys and MVPs for all types of industry, and also being responsible for the technology development department in the Customer Innovation Center for all of Latin America.

Responsible for creating the first immersive experience ever made globally by Oracle using Virtual Reality with ERP modules and also the first mesh app concept already made globally using all Oracle solutions in a single place, especially for the retail 4.0 industry.

Direct contact with the sales team, customers, startups, partners and other international innovation hubs, presenting solutions and MVPs for the retail, healthcare, education, banking, mobility, utilities, telco and significant contact with Artificial Intelligence, IoT tools, ERP, CRM, SCM, CPG, HCM, and EPM.

Cognizant
São Paulo – Brazil
Aug 2017 – Dec 2017
Head of User Experience Design

Leading and mentoring the design team in numerous areas such as Design Thinking, Innovation, Healthcare, Insurance, Life and Sciences, and Technology and working with large clients such as Rede D’Or São Luiz, Banco Itaú, Sam’s Club, Gartner, Cargill, and others.

*I also led the Healthcare project Rede D’Or/ São Luis Hospitals. This project got awarded as the most innovative project in Latin America. (GGM GAP SUMMIT 2018 / Abu Dhabi). The product is a Mobile Application and Customer Center Cloud Solution that connects customers with doctors and hospitals, providing a fantastic self-service experience.

RockSpoon
Palo Alto – United States
Aug 2013 – Jul 2017
Head of UI/UX Design – Co-founder

Since the born of this startup in Silicon Valley, I led the UI and UX focused on the food industry. As co-founder and creative leader involved in the entire product design process, including wireframes, prototypes, and supervision of testing and development teams in different countries, such as Brazil, Lebanon, Germany, and Belarus.

We developed a cloud-based solution for restaurants that includes a systems package, such as POS application, payment solution, human resources platform, administrator analysis, mobile app for waiters, reservation system, cooking station tracking system and an intelligent client application that can make menu customizations according to preferences based on Artificial Intelligence (AI).

Orolix Technologies
Lebanon
Feb 2012 – Aug 2013
Art Director Lead

I was part of a startup located in the cities of Beirut and Zahle. I participated in the generation of concepts for augmented reality and entertainment applications from the first ideas to the implementation of the projects alongside developers and other teams of highly qualified professionals.

Terra Networks
São Paulo – Brazil
Apr 2011 – Fev 2012
Senior Art Director Lead at Sonora

Sonora was the most significant music application in Latin America. I worked as an Art Director, developing interface concepts for various operating systems such as Sony Experia, Windows Phone, Blackberry, Android, and iOS. The success of the application led Rhapsody-Napster to acquire Sonora in October 2013.

Nuova!
São Paulo – Brazil
May 2010 – Apr 2011
Senior Art Director
Orolix
São Paulo – Brazil
Mar 2007 – May 2010
Senior Art Director
MSarts
São Paulo – Brazil
Jan 2005 – Oct 2006
Senior Art Director
Bank Boston S/A
São Paulo – Brazil
Jul 2006 – Sep 2006
Senior Art Director
Benfi Trading
São Paulo – Brazil
Aug 2004 – Sep 2005
Senior Art Director
1Planning Consulting Services
São Paulo – Brazil
May 2001 – Sep 2004
Art Director