Deciding what and where to eat is always complicated and paying the bill is always very time consuming and imagine even more bad service. This is very boring.
It was a big challenge because the technology for the food industry was virtually virgin and it was very difficult to conduct a market research without competitors. It was then necessary to go out of the box and interview restaurant owners, waiters, human resources staff and others …
Prototype tests were performed directly with restaurant professionals, thus making everything more effective with great results and learning. A mobile device was created for the waiters where it is possible to recognize the preferences and restrictions of each client, being they preferences for vegetarian food, diets or even allergies or food restrictions.
The solution was designed based on the Android operating system to reduce costs with respect to varieties of devices. Using this device the waiter has total control of orders and also understanding the taste preference of the customer.
For the kitchen, an order control platform was also designed and it was possible to divide tasks by ordering orders with more speed and quality in the service.
For the customer a great experience has been developed (iOS mobile app). The power of having a fully customized menu according to filters, preferences and artificial intelligence that complement the power of the correct and accurate recommendations treating each customer as a VIP person. And when it’s time to pay, just get up and leave!
A complete experience that makes restaurant service very efficient and effective.